Help Centre in Mathematics and Statistics

Some students may have trouble understanding concepts introduced in mathematics or statistics courses. If you are in this situation, you have many options to get help. The Mathematics and Statistics Help Centre is one of these. The Help Centre is staffed by expert consultants who can help you.

The Help Centre is open to all students registered to the first and second year courses listed below.

Courses deserved by the mathematics and statistics help center
MAT1300 Mathematical Methods I
MAT1302 Mathematical Methods II
MAT1303 Mathematical Methods III
MAT1308 Introduction to Calculus
MAT1318 Functions
MAT1320 Calculus I
MAT1322 Calculus II
MAT1330 Calculus for the life science I
MAT1332 Calculus for the life science II
MAT1339 Introduction to Calculus and Vectors
MAT1341 Introduction to Linear Algebra
MAT1348 Discrete Mathematics for Computing
MAT1371 Descriptive Statistics
MAT1372 Elements of Probability and Statistical Inference
MAT1373 Data Analysis by Computer
MAT2377 Probability and Statistics for Engineers
MAT2379 Introduction to Biostatistics

To get some help from the staff at the Help Centre, you should first carefully read the following instructions .

  1. The first thing to do when you arrive at the Help Centre is to write in the registration book your name, the name of your faculty, and the name and number of the course for which you need help.
  2. Wait for us to call on you.
  3. Be prepared: To avoid wasting time, put bookmarks at the pages relating to your questions, make a list of the questions you want to ask, etc. Prepare precise questions if possible.
  4. Try to describe as precisely as you can the problems that you have. To do this, it is very useful to show to the consultant a sample of what you have tried to do so that he or she may try to diagnose your problems.
  5. When trying to solve a problem, try to find similarities between your problem and other exercises or examples done in class, and think of all methods of solution that you know.
  6. The consultants are there to help you -- They are not there to do your homework. When a consultant asks you what you think of this or that method, you should take it as a hint on how to solve your problem.

Generally, there is no time limit on individual consultations. However, when the Help Centre is crowded, it may happen that we limit individual consultations to 10 or 15 minutes. In this case, you are welcome to sign up for another consultation immediately after ending your consultation. Moreover, when there are a lot of students, we often do group consultations, answering all questions relating to a given course.

The following table gives the location and schedule of the Help Centre. The location and schedule may be modified between semesters and even during a semester. Please, consult on a regular basis the following table for the latest modifications. The Help Centre is also open during the period for the final exams. The schedule of the help center during the period for the final exams will be added to this table a few weeks before the beginning of this period.

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Last updated: 2011.07.10